Privacy & Data Security Policy
BY USING THIS WEBSITE AND PROVIDING US WITH YOUR INFORMATION, YOU INDICATE YOUR
CONSENT TO US (AND CERTAIN THIRD PARTIES) COLLECTING AND USING YOUR PERSONAL
INFORMATION IN ACCORDANCE WITH THE TERMS SET OUT IN THIS POLICY.
Educate4Health is the trading name of Educate4Health Limited which has its registered office at
Carlton Court, Swords, County Dublin.
The protection of your privacy and the confidentiality of your data are of the utmost importance to
us and we highly value your trust in Educate4Health. This policy sets out the type of information
we collect about you, how we will use it and the security measures we take to keep your
The Information We Collect
Visiting Educate4Health.com offers you a great number of advantages such as an enhanced user
experience, great customer service and the benefit of access to reliable up to date health care
information. In order for us to provide these services to you, we will collect, store and process
personal information about you from our website (including where payments are abandoned),
telephone calls with you and email, written and oral communications.
Personal information includes details such as your name, location, email address, phone number,
credit card details and details that are relevant to the service in which you are interested.
If you register for our Membership, we may also collect sensitive personal information regarding
your health matters (or, if using the service on behalf of your child aged under 18 years, your
child’s or if you are using the service on behalf of a person for whom you are a carer the person to
whom you are providing care).
How we will Use Your Information
Educate4Health will primarily use your personal data:
To provide you with the services you have requested or products you have purchased.
To communicate with you in the event that any services requested are unavailable or if
there is a problem with your order.
For record keeping purposes.
To carry out market research so we can improve the services we offer.
To track and analyse activity on our website.
To create an individual profile for you so we can enhance your user experience.
Perform any other function that we believe in good faith is necessary to protect the security
or proper functioning of our Site or Service.
We may also contact you from time to time for the purpose of carrying out market research so we
can improve the services we offer.
If you are interested in receiving further information from us, you can follow Educate4Health
Facebook, Twitter and or connect with us on LinkedIn.
Accessing, Editing, and Removing Your Information
Users may in some cases be able to review and edit the personal information they have provided
to us by logging into your account on the Site and editing their account. Although most changes
may occur immediately, information may still be stored in a web browser’s cache. We take no
responsibility for stored information in your cache, or in other devices that may store information
and disclaim all liability of such. In addition, we may, from time to time, retain residual
information about you in our backup and/or database.
Use and Storage of Your Information
The processing of your data will be in full compliance with all applicable data protection and other
laws. Your data will be stored only within the EU and will be treated as strictly confidential. Your
personal data will not be disclosed to any third party without your explicit consent or if not
explicitly permitted by law.
At Educate4Health, we understand that our customers are concerned about the security of their
debit and credit card details. We take significant steps to protect all your information, and
especially your payment details, using cutting-edge security technology.
We have employed experienced personnel to help us design and implement our security systems
to the highest standards to ensure that our computer systems and databases are protected
against unauthorised disclosure, use, loss and damage. All credit card transactions are made via a
secure payment gateway and credit card information is encrypted and firewall protected.
Children Age 13 and Under. The Company recognizes the special obligation to protect personally
identifiable information obtained from children age 13 and under. AS SUCH, IF YOU ARE 13 YEARS
OLD OR YOUNGER, THE COMPANY REQUESTS THAT YOU NOT SUBMIT ANY PERSONAL
INFORMATION TO THE SITE OR TO THE COMPANY. If the Company discovers that a child age 13
or younger has signed up on the Site or provided us with personally identifiable information, we
will delete that child’s identifiable information from our records.
The Company nonetheless encourages parents to go online with their kids. Here are a few tips to
help make a child’s online experience safer:
Teach children never to give personal information, unless supervised by a parent or responsible
adult. Includes name, address, phone, school, etc.
Know the sites your kids are visiting and which sites are appropriate.
Look for Website privacy policies. Know how your child’s information is treated.
Check out the Association of Data Protections Officer (www.dpo.ie) site for more tips on protecting
children’s privacy online.
Third Party Websites
Educate4Health or its Users may post links to third party websites on our Site. These third party
websites are not screened for privacy or security issues by Educate4Health, and you release us
from any liability for the conduct of these third party websites. Educate4Health bears no
responsibility for the information collected or used by any advertiser or third party website. Please
Third Party Access to Your Information
Although you are entering into an Agreement with Educate4Health to disclose your information to
us, we do use third party individuals and organizations to assist us, including contractors, web
hosts and others.
Throughout the course of our provision of our Service to you, we may delegate our authority to
collect, access, use, and disseminate your information. For example, our web host stores the
information that you provide us, and we may hire outside contractors to perform maintenance or
assist us in securing our website.
It is therefore necessary that you grant the third parties we may use in the course of our business
third party that we may hire, contract, or otherwise retain the services of for the purpose of
operating, maintaining, repairing, or otherwise improving or preserving our website or its
underlying files or systems. You agree not to hold us liable for the actions of any of these third
parties, even if we would normally be held vicariously liable for their actions, and that you must
take legal action against them directly should they commit any tort or other actionable wrong
Release of Your Information for Legal Purposes
At times it may become necessary or desirable, for legal purposes, to release your information in
response to a request from a government agency or a private litigant. You agree that we may
disclose your information to a third party where we believe, in good faith, that it is desirable to do
so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that
we receive a subpoena affecting your privacy, we may elect to notify you to give you an
opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but
we are not obligated to do either. We may also proactively report you, and release your
information to, third parties where we believe that it is prudent to do so for legal reasons, such as
our belief that you have engaged in fraudulent activities. You release us from any damages that
may arise from or relate to the release of your information to a request from law enforcement
agencies or private litigants.
Commercial and Non-Commercial Communications
By providing information to the Site that forms the basis of communication with you, such as
contact information, you waive all rights to file complaints concerning unsolicited e-mail from
Educate4Health since, by providing such information, you agree to receive communication from us
communications by notifying Educate4Health that you no longer wish to receive solicitations or
information and we will endeavor to remove you from the database.
Privacy laws and practice are constantly developing and our policies and procedures are under
continual review. We may from time to time, update our privacy policies. If we decide to amend
which you are bound.
Should you have any questions, complaints or concerns about the way or how we collect, store or
use your personal data, please contact us using the ‘Contact Us’ page of our website. Please also
contact us if you would like to access, review or correct your personal data collected, stored or
processed by us. In the event that you want part of your data deleted, please let us know
precisely which information you want deleted as otherwise we have to delete all data related to
you which may affect your future user experience on the website.