Privacy & Data Security Policy

[Date: May/2016]

About Us
Educate4Health is the trading name of Educate4Health Limited which has its registered office at Carlton Court, Swords, County Dublin.

The protection of your privacy and the confidentiality of your data are of the utmost importance to us and we highly value your trust in Educate4Health. This policy sets out the type of information we collect about you, how we will use it and the security measures we take to keep your information safe.

The Information We Collect
Visiting offers you a great number of advantages such as an enhanced user experience, great customer service and the benefit of access to reliable up to date health care information. In order for us to provide these services to you, we will collect, store and process personal information about you from our website (including where payments are abandoned), telephone calls with you and email, written and oral communications.

Personal information includes details such as your name, location, email address, phone number, credit card details and details that are relevant to the service in which you are interested.

If you register for our Membership, we may also collect sensitive personal information regarding your health matters (or, if using the service on behalf of your child aged under 18 years, your child’s or if you are using the service on behalf of a person for whom you are a carer the person to whom you are providing care).

How we will Use Your Information
Educate4Health will primarily use your personal data:

  • To provide you with the services you have requested or products you have purchased.
  • To communicate with you in the event that any services requested are unavailable or if there is a problem with your order.
  • For record keeping purposes.
  • To carry out market research so we can improve the services we offer.
    To track and analyse activity on our website.
  • To create an individual profile for you so we can enhance your user experience.
  • We may also contact you from time to time for the purpose of carrying out market research so we can improve the services we offer.

If you are interested in receiving further information from us, you can follow Educate4Health Facebook, Twitter and or connect with us on LinkedIn.

Use and Storage of Your Information
The processing of your data will be in full compliance with all applicable data protection and other laws. Your data will be stored only within the EU and will be treated as strictly confidential. Your personal data will not be disclosed to any third party without your explicit consent or if not explicitly permitted by law.

Data Security
At Educate4Health, we understand that our customers are concerned about the security of their debit and credit card details. We take significant steps to protect all your information, and especially your payment details, using cutting-edge security technology.

We have employed experienced personnel to help us design and implement our security systems to the highest standards to ensure that our computer systems and databases are protected against unauthorised disclosure, use, loss and damage. All credit card transactions are made via a secure payment gateway and credit card information is encrypted and firewall protected.

Changes to this Privacy Policy
Privacy laws and practice are constantly developing and our policies and procedures are under continual review. We may from time to time, updated our privacy policies. If we decide to amend the privacy policy we will post the changes on our ‘About Us’ page so that you are always aware of what data we collect, how we use it and under what circumstances, if any, we disclose it.

Contacting Educate4Health
Should you have any questions, complaints or concerns about the way or how we collect, store or use your personal data, please contact us using the ‘Contact Us’ page of our website. Please also contact us if you would like to access, review or correct your personal data collected, stored or processed by us. In the event that you want part of your data deleted, please let us know precisely which information you want deleted as otherwise we have to delete all data related to you which may affect your future user experience on the website.